This report entitled ‘Our Responsibility. Report 2012‘ is aimed at analysts and investors, non-governmental organisations (NGOs), our workforce, customers and suppliers, policymakers, government agencies and the people living in the regions where we do business. It describes the most important social, environmental and economic challenges facing our core business, the conflicting aims that can arise, and the corporate responsibility (CR) strategy we have developed in response.
Since the reporting year 2011, the CR Report has only been published online. A PDF file has also been created for printouts and archiving. This report was audited in its entirety by the accountancy firm Pricewaterhouse Coopers (PwC), which assessed it against compliance with the Accountability Standard AA1000-AccountAbility (Certificate for independent assurance report). The CR Report includes an overview of all the important Indicators. We provide detailed indicators for the years 2006 to 2012 interactively with the Indicator tool and as Excel download.

