Energy prices

The UK has one of the most competitive energy markets in the world and we aim to ensure that our prices are competitive. We are aware that our customers need to budget, so we always aim not only to give them a competitive rate, but to protect them from the volatility of the wholesale energy market through the effective purchasing and hedging of our wholesale costs and risks.

Rising wholesale costs are not the only reason we face higher costs.  Like other energy suppliers, we face substantial increases in distribution and environmental costs.

Over the three years to March 2011, we will spend more than £350 million helping customers reduce the amount of energy they use. More...

We’re also helping vulnerable customers. In 2008 we committed to spend approximately £50 million over the following three years on a voluntary commitment to Government to help those susceptible to fuel poverty. More...

In addition, we are also planning investments amounting to billions of pounds over the next ten years to build a new generation of power stations to ensure we can continue to meet the UK’s energy demands in the future. More...