Guide to the domestic energy market
The Energy Retail Association (ERA) has produced a guide to clarify some of the most important issues currently facing energy suppliers in the domestic market in Britain. The guide provides an introduction to the energy market and includes a brief outline about how energy arrives in people's homes, the regulatory regime in which suppliers operate, and how customers and suppliers interact with each other.
You can download a copy of the ERA's Guide to the Domestic Energy Market booklet by clicking on the link below.
Guide to the UK Domestic Energy Market (PDF | 0.9 MB)
The ERA was formed in 2003 and represents electricity and gas suppliers in the domestic market in Great Britain. To find out more, visit their website.
