Accounts Payable activities: Transition from Innogy SSC to Capgemini

Essen, 01. August 2019

All accounts payable activities for RWE provided by Innogy SSC are being transferred to a new service provider, Capgemini from 1st August 2019. The following RWE entities will be using this service provider going forward:

  • RWE Generation UK
  • RWE Generation NL
  • RWE Generation SE
  • RWE AG
  • RWE Power AG

As a consequence, the contact details for the helpdesk will change, however it is important to note that there will be a transitional period between Innogy SSC and Capgemini to ensure a smooth process. The contact details for the helpdesk depending on geographical location will be as follows:

Geographical location Phone Number
United Kingdom & Netherlands +44 179 389 2016
Germany +49 201 5179 9993

The process for submitting invoices will remain unchanged for now until further notice. We will notify all impacted parties including suppliers within an appropriate timescale in order to make reasonable adjustments should these be necessary.